Question: Can I upload my own photos and artwork?

Answer: Yes, you can. When you are in the design mode there is an upload button for you to upload your image/art files.

Question: What image file types do you accept?

Answer: We accept jpeg, png and gif.

Question: Will low resolution images print okay?

Answer: You must have at least a 300 resolution image when you upload your own files

Question: Can I cancel or change my order once it has been placed?

Answer: In an effort to keep costs down and to pass those savings along to customers in the form of great prices, DesignerBinder.com is a fully automated, self-service web site. As we state on our web site and throughout the checkout process, orders may not be changed or cancelled once submitted. We apologize for any inconvenience and hope you understand our need to keep our costs at a minimum and our turnaround times fast in order to continue to provide you with the best value.

Question: Which shipping method do you use?

Answer: For deliveries within the United States, we generally deliver via the US Postal Service. For orders that exceed a weight of two pounds, we generally deliver via UPS.

Question: What methods of payment do you accept?

Answer: DesignerBinder.com accepts the following payment methods on our secure site: Visa, MasterCard, American Express, and Discover Card.

Question: Do you provide creative services?

Answer: Yes, our cover design rate is $39.95 per cover.